Service Name: PSA 2 - LONG-TERM CARE OMBUDSMAN PROGRAM

Organization Name: PSA 2 AREA AGENCY ON AGING

Location

Location Name: PSA 2 LONG-TERM CARE OMBUDSMAN PROGRAM - REDDING

  • Accessibility: -Designated accessible parking spaces-Site is fully accessible from entrance to all service areas
  • Physical Address: 1647 Hartnell Avenue, Suite 6, Redding, CA, 96002
  • Mailing Address: 1647 Hartnell Avenue, Suite 6, Redding, CA, 96002
  • Description: Provides advocacy services for residents in long-term care facilities in five counties. Receives, investigates, and resolves complaints. Types of facilities include: Skilled Nursing Facilities Transitional Care Units Intermediate Care Facilities Residential Care Facilities (Assisted Living Facilities) Adult Residential Care Facilities Unlicensed facilitiesCommon problems likely to surface in facilities include: Loneliness, the need for someone to talk with Boredom: not enough social or personal activities Problem with roommate(s) Lack of privacy Poor food service or quality Inability to get services, care Inability to live independently and a desire to leave the facility Misuse of personal funds and personal possessions Limited opportunities to go outside the facility for community activities Abuse: Physical, financial, verbal, or mental
  • Website: http://psa2ombudsman.com
  • Email: jkirouac@psa2-ombudsman.org
  • Phone(s): (530) 229-1435, (530) 229-1435
  • Hours: Mon 8:30am - 5pm; Tue 8:30am - 5pm; Wed 8:30am - 5pm; Thu 8:30am - 5pm; Fri 8:30am - 5pm;
  • Eligibility: Open to all residents (ages 18 and up) in long-term care facilities in the counties that PSA 2 covers
  • Requirements: None
  • Areas Served:
    • Siskiyou United States
    • Trinity United States
    • Modoc United States
    • Shasta United States
    • Lassen United States
  • Categories:
  • Contacts:
    • Jerry Kirouac, Program Manager, jkirouac@psa2-ombudsman.org

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